Privacy Policy

Prolydian Achieve User Privacy Policy

This privacy policy applies specifically to the users of the Prolydian Achieve Exam and Certification Management System. It includes Examinees, Applicants, Certificants, and Organizational Users.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Our company collects the following data:

Contact details (including at least name, address, e-mail address, phone and fax contact details and associated local time zone information);
IT systems information (including at least user ID and password, computer name, domain name, IP address, and software usage pattern tracking information i.e. cookies);
The data subject's e-mail content and transmission data which is available on an incidental basis for the provision of information technology consultancy, support and services (incidental access may include accessing the content of e-mail communications and data relating to the sending, routing and delivery of e-mails); and
For each customer or partner of data exporter, financial details for at least one method of payment (e.g. credit card number, bank details, data required for other payment methods).

How do we collect your data?

You directly provide our company with most of the data we collect. We collect data and process data when you:

Register online or pay for an exam, application, or credential.
Take an exam or complete an application
Use or view our system via your browser’s cookies.

Our company may also receive your data indirectly from Exam and Credential Program Management Organizations whose representatives are also users of the system. In these situations, the Program Management Organizations are "Data Exporters" and our company is a "Data Importer".

How will we use your data?

The personal data transferred will be subject to the following basic processing activities:

Any operation with regard to personal data that is required to fulfill the purpose for which the User or the Data Exporter entered into the Agreement with the Data Importer, as described above, irrespective of the means applied and procedures, in particular the obtaining, collecting, recording, organising, storage, holding, use, amendment, adaptation, alteration, disclosure, dissemination or otherwise making available, aligning, combining, retrieval, consultation, archiving, transmission, blocking, erasing, or destruction of data, the operation and maintenance of systems, management and management reporting, financial reporting, risk management, compliance, legal and audit functions. For the avoidance of doubt, this shall include “processing” which shall have the meaning given to such term in the GDPR.

How do we store your data?

Our company securely stores your data according to our Corporate IT Security and Data Protection Policies.

Our company will keep your data according to the requirements and time constraints defined in our Data Retention Policy. Once this time period has expired, we will delete your data using industry standard IT methods necessary to ensure its removal.

Marketing

Our company does not utilize data collected under this policy for marketing purposes of any kind. The data collected will only be utilized for the functional support of the user's activities and the presentation of information (or the generation of informational documents and reports) relevant to those activities within the system.

What are your data protection rights?

Our company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request our company to provide copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@prolydian.com

Call us at: 01-850-739-8992

Or write to us: Prolydian, LLC, 1497 Market St., Tallahassee, FL 32312

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Storing certain preferences and settings

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses "Functionality" cookies only – Our company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies. However, in most cases, our website features will not function as a result.

Privacy policies of other websites

Content presented to you within the system may contain links to other websites. Our privacy policy applies only to our system, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11 Oct 2022.

How to contact us

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@prolydian.com